Artéphoria fulfills every order through Gelato — a global print-on-demand network with production facilities in over 30 countries. This means your piece is produced at the facility closest to your delivery address, which reduces transit time and the risk of damage during shipping.
Every framed piece is carefully packaged by Gelato's production team using protective corner guards, cardboard backing, and outer packaging designed specifically for framed art. We do not cut corners on packaging — a damaged piece on arrival is a failure we take personally.
We ship worldwide. All times below are estimates from the day your order ships — not from the day you place the order. Add 3–5 business days for production.
Every Artéphoria order ships free, worldwide. There are no hidden shipping fees added at checkout. The price displayed on the product page is the complete price you pay.
This applies to both the 18×24" and 24×36" framed editions regardless of destination.
| Size | Shipping Cost | All Regions |
|---|---|---|
| 18 × 24" Framed | Free | Worldwide |
| 24 × 36" Framed | Free | Worldwide |
Because production begins within 24 hours of order placement, we have a very short window to make changes. If you need to change your shipping address, size, or cancel your order — email us at support@artephoria.shop immediately after placing the order.
We cannot guarantee changes once production has begun. If production is already underway, cancellation may not be possible for limited edition numbered pieces. We will always try to help — but the faster you contact us, the more we can do.
Once your piece ships, you will receive a tracking number by email. This tracking number is provided by Gelato and links to the carrier's tracking page. You can follow every step of your delivery from the production facility to your front door.
If you have not received a tracking number within 7 business days of your order, please email support@artephoria.shop with your order number and we will investigate immediately.
Please note: tracking information can take up to 24 hours to update after the shipping label is created. If your tracking shows no movement in the first 24 hours after you receive it — this is normal.